Payment Policy


Parker & Carter London

At Parker & Carter London, we are committed to providing secure, fast, and reliable payment options. This Payment Policy outlines how payments are processed and which methods are accepted. Please review this information carefully before completing your purchase.

1. Accepted Payment Methods

We exclusively offer the following secure and globally recognized payment options:

  • Credit Card (Visa, Mastercard, American Express)

  • Shop Pay

  • Apple Pay

  • Google Pay

These payment methods are designed to give customers a seamless checkout experience, ensuring fast authorization and smooth order processing.

Note:
Availability of certain payment methods may vary depending on your location or device settings. Customers are responsible for confirming which options are accessible in their region.

2. Payment Security

Your security is our priority. All payments are processed through:

  • Encrypted SSL-secured connections

  • Certified third-party payment gateways

  • Fully PCI-compliant systems

This ensures that your payment information is handled safely.

✅ We do NOT store or have direct access to your credit card details or payment data at any time.
✅ All transactions are processed by trusted and secure external payment providers.

3. Payment Processing

  • Orders are only processed after full and successful payment has been completed.

  • If a payment fails, the order will not be created in our system.

  • In some cases, transactions may require additional verification to prevent fraud or unauthorized use.

Parker & Carter London reserves the right to cancel any order suspected of fraudulent activity.

4. Refunds

If you are eligible for a refund — for example, after a return has been approved and the item has been received and inspected:

  • Refunds will be issued back to the original payment method used at checkout.

  • Refunds are processed within 14 days after the returned item has been received at our designated return address.

  • Processing time may vary depending on your bank or payment provider.

Refunds cannot be redirected to a different card or payment method.

5. Contact Information

For questions regarding payments, refunds, or issues at checkout, please contact us at:

Email: info@parkercarterlondon.com

Our customer support team aims to assist promptly and effectively.